Privacy Policy.
Last updated October 2026
This policy explains how Collective Coffee Company collects and uses your personal information when you browse or purchase from our website.
Information We Collect
When you place an order or contact us, we collect the information you provide, such as your name, phone number, email address, delivery and billing addresses, and order details.
We may also collect technical information about your use of the website, such as your IP address, browser type, and pages visited, through cookies, website logs, and the analytics tools in use.
How We Use Your Information
We use your information to:
- Process your orders and payments and arrange delivery.
- Send order confirmations and related updates.
- Answer enquiries and handle returns and exchanges.
- Protect the website, reduce fraud, and improve your experience.
- Send news and offers if you have opted in to receive them.
You can unsubscribe from marketing emails at any time using the unsubscribe link in the message. This does not affect essential order, payment, or delivery messages.
Information Sharing and Payments
We do not sell your personal information. We share only the information needed with service providers that help us operate the website and fulfil your orders, including hosting, payment, delivery, email, and analytics providers.
Your card information is processed through our payment gateway. We do not store full card details on our website.
We may also disclose information to meet legal obligations or binding legal requests, or to protect our rights and prevent fraud.
Cookies
We use cookies to support website functions, such as the shopping cart and remembering your preferences. Depending on the website's configuration and your consent where required, we may also use cookies to analyse usage and improve the website.
You can manage cookies through your browser settings and the website's consent settings, where available. Disabling some cookies may affect website functionality.
Data Retention and Security
We retain your information for as long as necessary to fulfil orders, provide our services, meet legal and accounting requirements, and resolve disputes. When it is no longer needed, we delete it or make it no longer identifiable to you.
We take appropriate measures to protect your information. However, no method of online transmission or storage is completely secure.
Requests About Your Information
You can contact us to request access to, correction of, or deletion of your personal information, or to withdraw consent where we rely on your consent to use it.
We may need to verify your identity before fulfilling a request. We may retain certain information where legally required or necessary to resolve an outstanding order or dispute.
Policy Updates
We may update this policy when our services or practices change. The updated version will appear on this page with a revised date.
Contact Us
For privacy enquiries or requests concerning your information, contact us at:
info@collectiveforlife.com
Collective Coffee Company - Sharq Block 2 St. 112, Mostashar Tower Shop 3, Kuwait, Kuwait.